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Generative AI & Prompt Engineering
Human-Centered Thinking for Malaysian Industry
Gain practical, hands-on skills in Human-Centered Thinking for Malaysian Industry to drive innovation, automation and measurable impact in your organisation. Designed for professionals in Malaysia who want to design AI and systems around people.
2 Days
250+ Enrolled
Certificate Included
HRDCorp Claimable
4.8 (200+ reviews)
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What You'll Learn
Build and deploy AI/ML models using industry-standard frameworks
Analyse large datasets and extract actionable business insights
Industry-recognised certification upon completion
Hands-on practical exercises and real-world case studies
HRDCorp claimable — zero upfront cost for eligible companies
Expert-led sessions by certified industry practitioners
Apply data-driven decision-making in your organisation
Course Overview
Why Choose Garranto Academy for Human-Centered Thinking Training?
Garranto Academy offers expert-led training with real-world frameworks that help you immediately apply Human-Centered Thinking to your organization.
Course Overview:
The Human-Centered Thinking Bootcamp is an immersive 2-day workshop designed for Malaysian professionals seeking to elevate their innovation and problem-solving capabilities. This program introduces the core principles of Human-Centered Design (HCD) and Behavioural Science, giving participants a clear framework to understand user motivations, uncover pain points, and create meaningful solutions. Through hands-on activities and guided practice, learners will use AI-powered tools for empathy mapping, ideation, and rapid concept generation. The bootcamp also includes practical sessions on developing quick prototypes and testing assumptions in real-world contexts. By the end of the program, participants will be equipped with people-centered thinking skills that enhance creativity, improve customer experience, and drive impactful innovation within their organizations.
What You'll Learn in Our Human-Centered Thinking Course?
Course Objectives:
Upon successful completion of this course, learners will be able to:- ✓Introduce participants to the principles of Human-Centered Design (HCD).
- ✓Demonstrate how behavioural science shapes user and customer decisions.
- ✓Apply AI tools for empathy mapping and insight generation.
- ✓Foster a mindset shift toward people-centered innovation.
- ✓Enable participants to develop small-scale, high-impact prototypes
Prerequisites
- ✓Basic computer and collaboration skills
- ✓Conversational English for interactions
- ✓Interest in innovation and design
Course Outlines:
Day 1 – Mindset & Mapping- ✓Introduction to Human-Centered Design (HCD)
- ✓Behavioural Science in Everyday Decision-Making
- ✓Mapping Customer Journeys in Local Contexts
- ✓Identifying Friction & Opportunity Points
- ✓Introduction to AI for Non-Tech Professionals
- ✓Applying the Design Thinking Framework
- ✓AI-Driven Empathy Mapping (Using Free Tools)
- ✓Behavioural Nudges for Customer Experience
- ✓Rapid Industry Sprint – Solving a Local Challenge
- ✓Presentations & Peer Feedback
- ✓Building Your First Prompt (ChatGPT, Notion AI, Gemini
Course Outcomes:
Upon completing the "HUMAN-CENTERED THINKING" course, participants will:- ✓Understand and apply Human-Centered Design principles in their daily work.
- ✓Recognize and influence behavioural patterns shaping customer choices.
- ✓Use AI-assisted tools for mapping, ideation, and problem-solving.
- ✓Prototype solutions for measurable business impact.
- ✓Build empathy and cross-functional collaboration in teams.
Key Benefits of Human-Centered Thinking
Human-Centered Thinking helps teams design solutions that truly meet user needs, improving satisfaction, usability, and overall experience.
How Human-Centered Thinking Can Transform Your Projects?
Human-Centered Thinking transforms projects by shifting focus from assumptions to genuine user insights, resulting in higher adoption and success rates.
Who Should Attend
Data Analysts & Scientists
Looking to advance skills in AI, ML, and advanced analytics.
IT & Software Professionals
Engineers and developers adding AI/data capabilities.
Business Managers
Leaders seeking to make data-driven decisions.
Training Delivery Options
Nationwide
Virtual (VILT)
Live instructor-led sessions via MS Teams or Zoom. Same curriculum, flexible location.
KL & Klang Valley
Classroom
In-person sessions at our KL Sentral training centre or your premises.
5+ pax
Corporate / In-House
Dedicated sessions for your team with customised content and scheduling.
100% HRDCorp Claimable Training
Your company can claim this training fee through the SBL-Khas scheme — zero upfront cost. All paperwork handled by Garranto Academy.
No Sessions Scheduled Yet
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Register InterestFrequently Asked Questions
Why 10,000+ Professionals Choose Garranto
10K+
Professionals Trained
500+
Courses Available
98%
Satisfaction Rate
100%
HRDCorp Claimable
HRDCorp Approved
Pre-registered with HRD Corp — claim 100% of fees via SBL-Khas scheme
Industry Experts
All trainers are certified practitioners with 10+ years hands-on experience
Flexible Delivery
Virtual, in-house, and classroom options to suit your schedule
What Learners Say
“The HRDCorp process was seamless — my company paid nothing upfront. Content was deeply practical and immediately applicable.”
A
Amirul H.
IT Manager, Kuala Lumpur
“Outstanding instructor with real-world case studies. I got certified within weeks and received a promotion shortly after.”
P
Priya S.
Data Analyst, Selangor
“Best training investment my company has made. The virtual format worked perfectly for our distributed team.”
W
Wei Liang C.
Cloud Architect, Penang
“Garranto handled all the HRD Corp paperwork. Zero hassle for our HR team. Highly recommended for any Malaysian company.”
F
Farah N.
L&D Manager, Johor Bahru
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Upcoming Schedules
Course Details
- Duration2 Days
- Effort8 hours / day
- LevelAll Levels
- LanguageEnglish
- CertificateYes — included
- SubjectGenerative AI & Prompt Engineering