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Intensive two-day program on leveraging human centered design principles for exceptional customer experiences.

Opt for Garranto Academy for Design Thinking education, where our courses blend theory and hands-on experience, providing a comprehensive understanding of human-centered design principles to propel innovation in your projects.
This 2-day course introduces participants to the principles of human-centered design and its profound impact on business outcomes. It explores creative processes, design methodologies, and the crucial stages of design thinking. Through practical activities and case studies, participants will learn to implement user research, design exploration, and assessments for improving their products and services.
Ignite innovation and problem-solving with Design Thinking, unlocking the power of human-centered design for creative solutions, enhanced user experiences, and transformative product development.
Transform your creative processes with Design Thinking, fostering empathy, ideation, and prototyping to create human-centric solutions that resonate with users and drive success in a rapidly evolving market.
Mid-career individuals looking to upskill and advance.
Leaders improving team productivity and outcomes.
New entrants building industry-ready professional skills.
Live instructor-led sessions via MS Teams or Zoom. Same curriculum, flexible location.
In-person sessions at our KL Sentral training centre or your premises.
Dedicated sessions for your team with customised content and scheduling.
Your company can claim this training fee through the SBL-Khas scheme — zero upfront cost. All paperwork handled by Garranto Academy.
HRDCorp Approved
Pre-registered with HRD Corp — claim 100% of fees via SBL-Khas scheme
Industry Experts
All trainers are certified practitioners with 10+ years hands-on experience
Flexible Delivery
Virtual, in-house, and classroom options to suit your schedule
“The HRDCorp process was seamless — my company paid nothing upfront. Content was deeply practical and immediately applicable.”
Amirul H.
IT Manager, Kuala Lumpur
“Outstanding instructor with real-world case studies. I got certified within weeks and received a promotion shortly after.”
Priya S.
Data Analyst, Selangor
“Best training investment my company has made. The virtual format worked perfectly for our distributed team.”
Wei Liang C.
Cloud Architect, Penang
“Garranto handled all the HRD Corp paperwork. Zero hassle for our HR team. Highly recommended for any Malaysian company.”
Farah N.
L&D Manager, Johor Bahru
Related to Professional & Soft Skills