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AI for Software Engineering Academy
Certified Generative AI For Service Desk Professionals
Master Generative AI skills to enhance service desk efficiency, automation, and customer support excellence.
250+ Enrolled
Certificate Included
HRDCorp Claimable
4.8 (200+ reviews)
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Reserve Your Seat
What You'll Learn
Build and deploy AI/ML models using industry-standard frameworks
Analyse large datasets and extract actionable business insights
Industry-recognised certification upon completion
Hands-on practical exercises and real-world case studies
HRDCorp claimable — zero upfront cost for eligible companies
Expert-led sessions by certified industry practitioners
Apply data-driven decision-making in your organisation
Course Overview
Hello World
Who Should Attend
Data Analysts & Scientists
Looking to advance skills in AI, ML, and advanced analytics.
IT & Software Professionals
Engineers and developers adding AI/data capabilities.
Business Managers
Leaders seeking to make data-driven decisions.
Training Delivery Options
Nationwide
Virtual (VILT)
Live instructor-led sessions via MS Teams or Zoom. Same curriculum, flexible location.
KL & Klang Valley
Classroom
In-person sessions at our KL Sentral training centre or your premises.
5+ pax
Corporate / In-House
Dedicated sessions for your team with customised content and scheduling.
100% HRDCorp Claimable Training
Your company can claim this training fee through the SBL-Khas scheme — zero upfront cost. All paperwork handled by Garranto Academy.
Upcoming Sessions
Frequently Asked Questions
Why 10,000+ Professionals Choose Garranto
10K+
Professionals Trained
500+
Courses Available
98%
Satisfaction Rate
100%
HRDCorp Claimable
HRDCorp Approved
Pre-registered with HRD Corp — claim 100% of fees via SBL-Khas scheme
Industry Experts
All trainers are certified practitioners with 10+ years hands-on experience
Flexible Delivery
Virtual, in-house, and classroom options to suit your schedule
What Learners Say
Real experiences, real results
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Upcoming Schedules
Course Details
- DurationContact Us
- Effort8 hours / day
- LevelAll Levels
- LanguageEnglish
- CertificateYes — included
- SubjectAI for Software Engineering Academy
Course Calendar
August 2026
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Training
MasterClass
Public Class