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Filtered by:Digital Transformations

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Digital-First Mindset Foundation Program
Digital Transformations

Digital-First Mindset Foundation Program

Develop a digital-first mindset for modern banking by learning to collaborate, automate workflows, interpret business insights, and use AI responsibly with Microsoft 365 E5 tools including Teams, SharePoint, Power Automate, and Power BI. This practical programme prepares banking professionals for digital transformation and future hybrid operational roles.

3 days
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Capstone Project – Digital Automation & Advisory Integration
Digital Transformations

Capstone Project – Digital Automation & Advisory Integration

Apply digital transformation, automation, AI, and customer advisory skills in a real-world capstone project. This immersive programme enables participants to solve operational challenges, design AI-enabled business solutions, validate regulatory compliance, and present execution-ready digital transformation roadmaps.

4 days
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Digital Customer Engagement & Advisory
Digital Transformations

Digital Customer Engagement & Advisory

Learn how to transform customer engagement and advisory services using AI-powered digital collaboration, customer journey mapping, and Microsoft Copilot Chat. This hands-on course equips professionals in Malaysia with practical techniques to deliver personalized, secure, and effective digital customer experiences.

2 days
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Digital Process Automation & Governance
Digital Transformations

Digital Process Automation & Governance

Learn how to transform manual business processes into intelligent, standardized, and automation-ready digital workflows. This hands-on programme equips professionals with practical skills in process mapping, workflow optimization, automation design, governance, ROI analysis, documentation, testing, and deployment to drive sustainable digital transformation initiatives.

4 days
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