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7 Common Mistakes in Business Storytelling: How to Avoid Them
By: Garranto Academy
14 Oct

7 Common Mistakes in Business Storytelling: How to Avoid Them


You know what they say? A good story is like a well-crafted meal. When a narrator shares a story, he must make the audience crave for continuation with his aromatic start. And by the end, it should fill the hunger of the audience leaving them wanting more. Just like a skillful chef, the storyteller must choose the right elements and present them in a way that is both enjoyable and fulfilling.

Storytelling rose as a strong instrument for encouraging profound connections, dazzling audiences, and prodding action. However, without proper structure, even the most gifted storytellers can wander off base. Let’s discuss the 7 common mistakes that need to be avoided in business storytelling along with proper tips to circumnavigate these traps.

Mistake 1: Forgetting Audience are Hero

A one-size-fits-all approach rarely works in business storytelling anymore. Telling a story without knowing your audience's perspective is like playing a breakup song at a wedding– it doesn't connect. Many business storytellers assume that the narratives they share are relatable for everyone but it doesn't most of the time. And a reminder: DO NOT RAMBLE ON. Understanding who your audience is and what matters to them is very important.

Tips:
  • Study Your Audience: Use surveys, interviews, or data analytics to understand your audience's interests and concerns.
  • Customize your voice and lexicon: speak to them in terms of their comfort level or sophistication of understanding of the subject matter.
  • Speak directly to the hurts or questions they have: Acknowledge them outright and place your story as the answer to that.

It's only when you know your audience that you can tell a story that feels relevant, meaningful, and impactful.

Mistake 2: The Flat Character Fiasco

Have you ever watched a movie where the main character has no personality, no growth, and no struggles - boring right? A flat character in business storytelling feels exactly that. If your characters are one-dimensional or two-dimensional and lack emotional depth, then your story is going to fail to resonate. Compelling characters can help bring your audience into the narrative as well as make your message stick.

Tips:
  • Create Relatable Characters: Use personas or real-life testimonials to ground your characters in reality.
  • Show Growth: It implies the change or development of a character throughout the narration.
  • Add emotional layers: Give your characters problems, fears, and desires to make them multi-dimensional.

A well-rounded character makes your story relatable, memorable, and impactful. Whether it's a customer, an employee, or even your business, ensure your characters have depth and growth to keep the audience engaged.

Mistake 3: The Info Dump Disaster

Imagine a storyteller reading endless data just like your 8th-grade maths teacher. Yes, we too cringe like that whenever we hear unstructured stories. While the data and facts are crucial information, your audience is not scientists, they are just here to know ‘who you are’ and ‘what you're gonna do that can benefit them.’ Your story needs a point of resolution; you need to steer your audience toward a particular insight, feeling, or decision.

Tips:
  • Define the Main Takeaway: Be specific about what you want your audience to learn or feel.
  • Focus on One Central Idea: Do not burden the story with too many messages. The more converged a narrative is, the more powerful it will be.
  • End with a Purpose: Make sure that the conclusion relates to the main point to remove any scope for confusion.

When you define a clear purpose upfront, you would ensure that not only does your story capture attention but also drives results.

Mistake 4: Using Jargon that Confuses, Not Clarifies

Business storytellers are easily overpowered by their own expertise and start speaking in their industry jargon and tossing acronyms here and there to confuse the audience. They may seem smart using tough language; however, in case the audience doesn't understand, your story stops right there.

Tips:
  • Know Their Level of Technical Knowledge: Determine how many technical words you can use.
  • Simplify Complex Ideas: Use analogies or examples for complicated concepts.
  • Test your story on outsiders: Have someone outside of your industry review your work to see if your message comes across. Simple.

The use of appropriate language earns the audience's trust and gives more effect to the message that you want to convey.

Mistake 5: They Rely On Assumptions, Not Facts

Nothing kills a story more than wild assumptions and stretching the truth. Of course, the most ignorant business storytellers assume they know their audience's thoughts or try to present data without the evidence that supports it. This only weakens the credibility of the story. Your audience should be able to believe that your story is shared from actual experience and not hunches.

Tips:
  • Use Real Data: Share statistics, surveys, or studies that will help you make your point.
  • Present Testimonials: Real-life customer experiences always help add credibility to your story.
  • Double-Check Assumptions: Make sure you are fact-based with any assumptions and only assume them in the context appropriate to your audience.

This ensures credibility and fosters trust with your audience. Don't assume, invest the time in truly understanding your audience before you create your story.

Mistake 6: All about Success, Never about Failure

Everyone loves success stories, but the sunshine-and-rainbows narrative feels too good to be true. Nobody has the perfect journey. And pretending your business or product never endured any form of adversity makes your story unsophisticated. Audiences connect more because of struggles than of relentless perfection.

Tips:
  • Share Obstacles: Share challenges undertaken on the path to success.
  • Show Your Learning Curve: Ensure your audience knows what you learned from your failure.
  • Show Resilience: Use the language to show how you came out even stronger after getting knocked down.

Let the audience know what you went through and how you overcame them. A balanced account of ups and downs is one that establishes authenticity and trust.

Mistake 7: Forgetting the Call To Action

A story without a CTA is like a compass without a needle—directionless. When you've been able to get your audience hitched up with an interesting story, many of its storytellers commit the fatal flaw of not giving the audience a clear next steps. It's like setting up the perfect sales pitch and never asking for the sale. You risk losing potential opportunities for engagement because your story doesn't have an action call to derive a result.

Tips:
  • Align the CTA with the Story: Ensure that the action you are asking for should make sense in the context of the story.
  • Be Simple and Straightforward: Leave no room for confusion. Your CTA should be simple, clear, and specific.
  • Use Emotional Appeal: To Connect the Call to Action - Connect the call to action with the emotional feelings that you have introduced throughout your story and give people a valid reason to do whatever it is you're asking them to do.

A good CTA can make a strong story become a strategic business tool in your pursuit and make sure everyone knows what's next.

In the End: Craft a Story that Sticks

Storytelling is a powerful tool, but even the best can fall into common traps. Avoid these mistakes to elevate your storytelling and inspire action. Craft purposeful, emotional, and clear stories, and your audience will thank you.

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